Account Manager

Robejohn is an independent, specialist fundraising and direct marketing agency based in the vibrant creative hub of Collingwood, and we’re on the hunt for an Account Manager.

 

About the job

Account Manager | Collingwood, Melbourne

 

  • Join a small team of passionate, fun and hardworking individuals committed to making the world a better place through creative fundraising

  • Help create fundraising communications and campaigns for some of Australia and New Zealand’s most renowned charities

  • Utilise your skills as a fundraiser or direct marketer to work with the Robejohn team to deliver brilliant strategy, creative, content, design and campaign execution.

  • Work on a variety of clients and interesting projects

  • Manage the creative and production process across a range of projects across all direct marketing channels

  • Enjoy the support of the senior management team as you develop and thrive within an environment that's all about passion, work/life balance and recognition for a job well done

  • Flourish in an open and collaborative space at our refurbished agency located in Collingwood

 
 

Who We Are Looking For

This will be a perfect role for someone passionate for charitable causes of all sorts.  A highly motivated and organised strategic thinker, who can manage deadlines and client expectations.

You’re also a strong team player with excellent communication and problem-solving skills who will take initiative and put the needs of your clients first.

 
 

Your Key Responsibilities

  • Be a direct point of contact for Robejohn clients and provide the highest levels of customer service

  • Maintain regular face-to-face liaison with clients and be responsive to client needs

  • Work in collaboration with Robejohn key personnel to develop and execute effective and quality fundraising communications and campaigns

  • Manage, brief and oversee campaign production with external suppliers

  • Manage and ensure deadlines are met

  • Monitor client budgets and ensure that campaigns can meet budget goals and expectations

  • Organise client briefings, engage and brief Robejohn creative team

  • Review creative output to ensure the work meets client brief. Brief amendments to creative team, keep client & creative/s on track with the agreed brief

  • Attend client meetings and assist in client presentations

  • Provide support and take direction from your Account Director

 
 

Your knowledge and experience include

  • 3+ years relevant experience working with or for a charity on fundraising campaign development or fundraising growth program

 
 

How to apply

Please send us an email with your letter of application, stating the skills and approach that you would bring to the role along with your CV/resume.

If you have any questions or would like to discuss the role further, please email Warren Atkins at warren@robejohn.com.au